Part 4 of 5: Trends influencing POS systems

A trend is defined as a general direction in which something is developing or changing. These are a few trends to keep an extra eye on in the near future.

Cloud technology

The move to cloud is well underway for food and beverage operators. By moving to cloud, you can take advantage of all the benefits of paying only for the technology that you use, while saving money by centralizing your administration and remaining innovative when new features and payment methods emerge.

Data Security

In the digital age, security is more important than ever. Data breaches can have a devastating impact on food and beverage brands.

Data Analytics

Many operators are grappling with ’big data’ and working out what to do with the vast amounts of information that they have. The successful food and beverage operators will be those who can access the right data in the right formats to identify ways of cutting costs and maximizing revenues.

Mobility

Mobile technology is redefining the way that service is delivered in food and beverage operations. From staff-facing tablets to guest-facing smartphone apps, operators need to provide the right services to accommodate changing guest expectations.

Restaurant Loyalty

The millennial generation expects a frictionless guest experience that is personalized without them knowing it. Loyalty programs offers a great insight into guest behaviour and preferences, allowing you to deliver better service and increase revenues.

Omnichannel

Consumers want to have choices when it comes to the way they order and pay for food and drinks. Brands need to consider the various third-party payment systems available and understand what their customers want.

Customer Engagement

Using technology to engage with customers in innovative and unique ways is key for brands to stay ahead of the pack.

Get a complete overview of what to look for in a POS system, the importance of having one, how you choose the right one, trends that influence the development of the POS-systems in the future and how Trivec could be an option for you in our complete buyer's guide. We will also provide you with checklists to use when mapping out your needs and comparing suppliers. Download below.