Welcome to the restaurant industry in 2026 : a constantly evolving world where sustainability, digitalization, and customer expectations influence every decision. Guests are more demanding than ever: they want unique culinary experiences, flawless service, flexible pricing, and dishes that reflect their values. For restaurateurs, the challenge lies in finding the right balance between quality, affordability, and efficiency, while staying at the forefront of trends to attract and retain their clientele.
Understanding your customers allows you to offer a truly personalised experience: targeted recommendations, effective loyalty programmes and menus tailored to the preferences of your loyal customers. In an increasingly competitive market, personalisation is a powerful tool for building loyalty and differentiation.
Build customer loyalty and boost direct bookings
Managing customer relationships yourself is the surest way to increase the number of visits without having to buy them back from platforms.
Consumers clearly expect this level of personalization. In the UK, 80 % of people are interested in personalized experiences from the restaurants, pubs, and bars they visit. Additionally, offering personalized experiences can yield a 10 to 15 % revenue uplift on average.
In 2026, profitability is central to restaurateurs’ strategies. With steadily rising energy costs, inflation pressing on raw materials, and recruitment and retention challenges for skilled staff, margins are severely tested. Economic resilience now relies on rigorous financial management and optimizing every expense.
How to calculate food cost formula?
Determine the period for which you want to calculate the food costs, for example, for a week or a month
Food cost formula: (total cost of ingredients + cost of other supplies) / total revenue x 100 = food cost percentage.
Monitoring the food cost percentage is crucial for any food business to maximize profitability and control costs. By calculating and tracking the food cost percentage, businesses can manage prices and costs while maintaining the quality of their menu items.
Guests are going out a little less and weighing price more. That means your growth this autumn comes from two things: getting more people in and helping each table spend a bit more — without it feeling expensive. Below are four practical moves you can start this week. They’re simple, guest-friendly, and proven to lift both visits and average check.
Package for value, not just price
Download our 2026 trends report below 👇